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About eDeliver

On-line business solutions

Renowned as one of the most trusted organisations nationwide, Australia Post is committed to being the leader in Internet fulfilment. Post eDeliver leverages Post's proven capabilities in information technology, warehousing and delivery to provide you with the best solutions for your on-line business. Australia Post can provide warehousing, inventory management, pick, pack, dispatch right through to delivery, assisting you to minimise investment costs while you grow revenue. With an extensive network of outlets around the country, Australia Post is also in the best position to offer returns logistics.


Post eDeliver is a technical platform that facilitates a seamless flow of data between the Merchants' websites and Australia Post's back-end systems, eliminating the need for data entry and providing the ability to track the progress of the order. As soon as a customer's order details are accepted, data flows continually through to Post's warehouse management and delivery systems. This enables us to respond immediately to orders and allows inquiries on the status of orders and parcels in our warehouses and delivery network to be made at any time.

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An established warehouse system : Post Logistics

Post Logistics understands that for etailers, fast, reliable service is the foundation of good customer relations, and essential to the success of your company. Post Logistics utilizes the latest automated and computerised pick and pack technology to offer a highly professional and cost effective warehousing and fulfilment service. With locations in each state, Post Logistics provides a comprehensive range of services from order capture to pick, pack and dispatch, ensuring fast, reliable and secure fulfilment of product. Inventory management, returns handling and added-value services are also offered.

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A complete delivery service

Australia Post has a large delivery network, currently delivering to 8.5 million households and business addresses. And now with eParcel, Australia Post's electronic system developed for the management of multiple parcel consignments, you can lodge manifests electronically and use the Internet to check the status of your parcels. eParcel gives both you and your customers the convenience of being able to check on the delivery status of parcels through the Internet.

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Rate Calculation

Developed for online Merchants, the delivery rate calculator (DRC) can be integrated into a Merchant web site allowing the applicable delivery charge to be automatically estimated. Calculations are based on standard card rates (for the following Parcels services : Regular and Express Post parcels within Australia and international Air, Economy and Sea parcels) and incorporate merchants' product catalogue information such as product package dimensions, weight, and the destination and source postcode. An indication of delivery time within the delivery network is also available. The calculator will maintain a permanent link to Australia Post's delivery rate database, ensuring delivery rate estimates are always up-to-date.

To become a registered user of the DRC Click here to view the terms for use then, if you agree, click on the "I agree" button and technical instructions on its use and integration will be forwarded to you.

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Reporting

Post eDeliver will give you access to the real-time reports that you need to efficiently and effectively manage your business. If warehousing with Australia Post, the Post eDeliver Merchant Extranet will allow you to generate reports on current orders, order details, returns, inventory check and product catalogue information. Post eDeliver can also provide reports on system performance and usage levels. Reports can be viewed on screen and printed if required.

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Technical

Post's eDeliver has a robust technological capability to enable seamless interconnectivity with merchants' websites and Australia Post warehouses and ParcelPost network. Post eDeliver will integrate with all popular Java-compliant eCommerce merchant packages for example Microsoft, IBM and Netscape. Documentation and testing facilities will be provided to enable website developers to set up and test the link in a quick and easy manner. A test connection will allow merchants to simulate transactions to Post eDeliver and test messages can be sent anytime.

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Benefits

How Australia Post benefits your on-line business:

  • Post eDeliver provides the technical platform link to the merchant web site.
  • Customer data is automatically sent through the system, eliminating data entry at each stage.
  • End to end order status tracking enables customer queries to be handled efficiently and automatically via your website.
  • Australia Post has warehousing and fulfilment systems that can help you save on infrastructure costs.
  • Australia Post is well positioned to offer returns logistics through a network of outlets around the country.
  • Australia Post can provide you with logistics expertise and advice.
  • Australia Post delivers to 8.5 million households and business addresses.
  • Online shoppers have assurance that their order is being channelled through one of Australia's most trusted organisations.
  • Online shoppers will be provided with a secure and efficient delivery service.
  • Online shoppers can track the status of their order over the Internet.

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